Dear American Airlines,
On December 9th I was on flight 1527 from Boston to Chicago. I found the flight attendants to be extremely impressive. I had a slight medical issue and it was handled exceptionally well by the flight attendants, Ryan Perry and Maura Gahan. They offered me assistance with compassion and a caring attitude that was much appreciated. According to my physician their actions were very appropriate for my situation. I have never had a medical problem like that on a fight, and am sincerely grateful for service, rendered above and beyond, by Mr. Perry and Ms. Gahan. Because of their actions, I was able to recover without further deterioration and continue my trip. Please know that they made a major difference to me and I was significantly impressed by their response without hesitation. Any organization would be proud to have professionals of this caliber representing then in a stressful situation. If there is anyway they can be formally recognized for their outstanding performance. I hope you will make this effort.Thank you for fostering and attitude of customer service and professionalism at American Airlines. I will continue to be a loyal customer.
JW Dallas, TX
1 comment:
WOW ! good job Ryan!
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